Business clients can be hard to find, so once you have found somebody willing to part ways with their cash on the service you provide, you then need to work hard to keep them. If you don’t, and especially if you make any of the mistakes that we will be listing in this article, you might lose your client to your nearest competitor. And this sucks, because not...
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How many patients are you currently serving day by day? Could you take on more? Once you have, would you be able to keep them? There’s a lot of different ways to take care of your health nowadays, and as a small medical practice, you’ve got to be a cut above the rest. So, new patients are walking through your doors, or they’re booking via your online portal or...
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Businesses are built around their customers, yet it’s sometimes surprising how little companies seem to understand what their customers need, want, and expect from the businesses they give their money to. One of the biggest things that entrepreneurs need to work extra hard on is winning the trust of the people who use their company. Without it, the sky is very much...
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With the rise of the internet, a larger presence of laptops and PCs in homes and a huge boost in the visible success of E-commerce companies, an increasing number of business people are opting to take their company to the virtual realm. One of the main benefits of this is being able to work from home. After all, you don’t need a commercial property or rented office...
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As an entrepreneur, you may be tempted to believe that the quickest way to keep your customers satisfied is always to deliver the best possible product or service. However, it’s fair to say the relationship with your customers is a lot more complicated than sending the right item out. In fact, your customers have high expectations as they interact with your...
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Customer service is at the heart of any successful business. You can sell the best product in the world but if you aren’t giving a good customer experience, you won’t build a good customer base. So many companies think that they’re doing enough to give good customer service but often, they’re wrong. If you think you’re doing everything right but the reviews on your...
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Hi, I'm Kelly O'Donnell.I'm passionate about getting the most out of life, overcoming fears, and trying new things.
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